Haryana Chief Secretary Dr. Vivek Joshi has called upon senior officials to establish operational systems in their respective departments that prioritize rapid resolution of public grievances. Leveraging modern technologies and expert services was emphasized as a key strategy for achieving this goal.
Addressing a review meeting with officials from the district administration, GMDA, MCG, HSIIDC, NHAI, and other departments at the local rest house, the Chief Secretary directed officials to take strict legal action against contractors or private firms failing to meet departmental standards. He stressed that no citizen should face issues related to basic amenities such as electricity, water and roads. Any arising problems must be addressed promptly on-site.
*Integrating Technology for Improved Civic Services*
The Chief Secretary highlighted the need for GMDA and MCG to integrate advanced technologies into waste management and urban services. Officials were encouraged to seek expertise from other states if necessary. Joshi underscored the importance of collaboration among departments to ensure adequate public facilities for Gurugram’s residents.
*High-Level Meeting to Address Key Civic Issues*
Announcing plans for a high-level meeting in Chandigarh, Joshi said that heads of relevant agencies, including MCG and GMDA, will deliberate on critical issues like water supply, waste management, public lighting, road construction, and inter-departmental coordination. He also instructed officials to provide ground reports on water supply challenges in Gurugram’s surrounding villages.
*Long-Term Planning for Urban Development*
Gurugram Division Commissioner R.C. Bidhan urged GMDA and MCG to devise long-term plans in view of the city’s growing population. Projects on stormwater drainage, road maintenance, and sanitation were reviewed in depth during the three-hour meeting.
*Upcoming Projects and Solutions*
GMDA CEO A. Srinivas announced that major road repair projects will be completed within the next six months. Additionally, new buses will be introduced next year to improve public transportation. Efforts are also underway to address sewer overflow issues in areas like Narsinghpur, Khandsa, Rajiv Chowk, and Ambience Mall.
*Energy Production from Waste*
Municipal Corporation Commissioner Ashok Garg detailed plans to issue tenders for energy production from 1.4 million tons of waste at Bandhwari. The Chief Secretary advised careful drafting of tender conditions to ensure effective implementation.
*Citizen-Focused Governance*
Deputy Commissioner Ajay Kumar reaffirmed the administration’s commitment to resolving public grievances. He highlighted efforts to address Resident Welfare Association (RWA) concerns and improve public services. Prominent officials, including MCG Commissioner Renu Sogan, ADC Hitesh Kumar Meena, and GMDA Chief Engineer Arun Dhankhar, participated in the meeting.